Russell Square Hotel

11 Bernard Street, London, United Kingdom WC1N 1LN
From
$84 / night
Reserve a room

Stay in the heart of London

Please inform Russell Square Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Popular amenities

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Availability

Amenities

Popular

Guest reviews

5.0
Passable
176 reviews
Read all reviews

Cleanliness

6.0

Comfort

6.0

Facilities

4.9

Location

8.5

Staff

7.2

Total

5.1

Value for money

5.5

WiFi

9.2

See what guests loved the most:

M

Flag Turkey
Nearby to tube station ,WiFi
No daily housekeeping available, not the most clean hotel, used shampoo tubes were above the bathroo mirror, shower curtain was not moving for öpen an closing.

Portus

Flag United Kingdom
nothing
shabby and very expensive

Jean

Flag United Kingdom
Not much. Very basic. No tea or coffee tray
Really basic. Run shower for ages in morning but no hot water

David

Flag United Kingdom
No en suite room ....my fault for not checking possibly but that just wouldn't occur to me. There was an alarm outside which kept beeping all night ....couldn't sleep

Yue

Flag United Kingdom
the bed is very comfortable.
The wall of the room is dark green, it's different with the pictures in app.

Douglas

Flag United Kingdom
The location was excellent, the room was adequate, no breakfast provided. however a lot of choice in the area.

Eugenia

Flag Spain
The Wifi never worked, the beds were really comfy & the staff was very nice.

Eric

Flag United Kingdom
No breakfast available
5 flights of stairs no lift.

Emanuel

Flag United Kingdom
Its very close to the tube
Everything else. Smells moldy, the walls and ceiling looked old and crocked. The entrance is very hard to find as the building was likely a house before it was a "hotel". I believe it still does not qualify as a hotel.

Catherine

Flag Gibraltar
location only
no hot water so cold shower radiator didn’t work so cold room stairwell outside room warm

Keith

Flag United Kingdom
Good location, convenient. Nice area with decent shops and places to eat. RIght next to Tube. Was clean enough
Room tiny and not updated for decades, didnt match photos, no reception no restaurant, more like converted house/ flats. Was expecting a bit more for £130. More 1-2 star than 4 star,

Elvira

Flag Slovenia
lady was very nice and we felt like at home.

Cesar

Flag United Kingdom
Very happy with the hotel and staff
Nothing

Rebecca

Flag United Kingdom
nothing
Over priced, it looked like a crack den. £440 and not even a kettle in the room. Dated and unclean. Absolutely awful. Will not be staying again and will not be recommending

Dan

Flag United Kingdom
Excellent location - right next to Russell Square tube station in a nice part of London with lots of amenities - 24 hour convenience store opposite, Prets (good place to grab breakfast, as not included) and other eating and drinking options nearby. Also, the Wifi was reliable and surprisingly fast, considering the hotel (see negatives), and the staff member who greeted us was quite friendly. The shower worked surprisingly well but was tiny.
I am always reluctant to leave a bad review, but to be honest for the money, while it was generally clean it is quite run down - generally very basic and dated. It is not a room you want to spend any time in other than necessary, as it is quite depressing. It is purely functional - a place to sleep, not live. Worse my "family" room on the ground floor, while large, was near a fire alarm that developed a fault at about 2am and for the next three to four hours constantly beeped at a volume and frequency that made it impossible to sleep. I attempted to reset the panel but at 2am was anxious about the alarm getting worse and waking the entire building. The owner never sorted it out - which was not only annoying but worrying if there was a real problem with the fire panel rather than just a fault...! I have recorded on my phone the noise it made for reference in case anyone does not believe me how disturbing it was. The lack of sleep severely impacted my day, as I was on business. Hence, the negative review - written while suffering from a rather bad case of sleep debt. Sorry!

Lev

Flag Israel
Never go there. No toilet in room They post adifferent picture and promise false info.

Tarja

Flag Finland
The staff was friendly and kept the shabby place clean.
Selling this as Russell Square Hotel was a scam, the real name is Russell Square House Hotel, and this place is small and shabby. Should go under renevations: the floors, furniture, showers, lights, air conditioning. I don’t recommend this to anyone. The prices are too hihgh as well.

Paul

Flag United Kingdom
Location
5 flights of stairs to haul my cases up. Hot with no fans, airco or breeze from windows

Owen

Flag Australia
Great location, good place just to crash out if in London.
Lots of stairs - not really an issue

Maria

Flag United Kingdom
Nothing
The room looked absolutely nothing like the pictures There was no heating and it was freezing - the heaters werent working The curtains did not shut There was NO HOT WATER from the taps or shower The wifi - which I needed for work was not working

Lewis

Flag United Kingdom
The only good thing about this place is when you drop the keys off and are out of the door.
Everything could have been better. I feel absolutely ripped off. From the condition of the room to the lingering smell of smoke in the hall way. Do not ever spend your money staying here you will be severely dissatisfied

Anonymous

Flag United Kingdom
good location
noise, room was tiny, bathroom to far away

Luka

Flag Germany
gute Lage
kein Wasserkocher, Wasser war nicht immer warm. teilweise eiskalt. Preis- Leistungsverhältnis ist das schlimmste

Christof

Flag Germany
6 qm als Doppelzimmer zu vermieten , mit WC für das ganze haus in der 1. etage für 140 € pro nacht ist schon dreist. Nicht zu empfehlen.

Francis

Flag Nigeria

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