The decor needed painting up and a general brush up- stayed in better Youth hostels than here . No remote for tv in my room. The place looked dated and unkept. Locks on toilet/shower room not functioning to well. Said shower rooms, bins had not been emptied that day. To expensive for what one got . Survived for one night,that`s about it.

TV didn't work,

First and foremost, I paid for late checkout when I was drunk after having stayed for two nights. Very unimpressed to have been told it would be £30 and not shown the card reader, my card was taken and put into the reader and I was told to put my pin in. I woke up and checked my bank after having left to find a £40 charge instead. Whilst I’m aware that’s only £10, it’s still the principle of it as I feel like my drunk state was slightly taken advantage of in order to make more profit. Had this not happened I probably would’ve rated the place a solid 6. Window’s definitely need double glazing, if you’re an incredibly light sleeper this probably won’t be an ideal stay for you unless you bring earbuds as the streets can be very noisy. The walls and floors are also extremely thin, but we got quite lucky with our stay that nobody was too noisy etc. but I imagine this is luck of the draw. One of the bed frames was actually broken and held together with tape which isn’t great but you couldn’t actually feel this. One of the bed lamps was also broken, which was inconvenient. The charging sockets are on the opposite side of the room to the beds which is also very inconvenient, would recommend the room was moved around. The beds themselves are quite uncomfortable. Very hard pillows and no proper duvet it’s more like a thick sheet/blanket. That being said the room is absolutely SWELTERING. The radiators are on 24/7 and because of the location being very noisy on the street it’s not exactly like you’d want to be opening the windows. Also slightly wonder how carefully the room are actually cleaned as I found a snapped in half pole thing covered in duct tape (not a clue what the hell it was meant to be) shoved in the bedside table and a cigarette filter on the floor (neither me or the other guest I was staying with smoke). Leads me to believe the rooms are cleaned only to change bedsheets and change bins.

Noisy road, needs double glazing!

The facilities are very poor. The rooms' walls are very thin, and not super clean, and the room itself is very dated and somewhat dilapidated. The communal bathrooms were a little clean, but kind of gross.

The whole place is in shambles.

The room was so small

Although the towel and bedlinen and washing facilities were clean, the room was dirty. It was an ingrained dirt; past spillages down the wall, drips and dirt on the light switches. The room was secured on a Yale lock with much give within the doorframe. Pillow rock hard, one thin blanket for a winter's stay The worst thing, though, was the shouting & screaming of the other guests on Friday night, with the front door banging all night and no sleep possible. It felt more like a dosshouse than a hotel.

Entire hotel looks decidedly shabby and in need of redecoration. Room is not a pleasant place to be. No breakfast or even tea/coffee making facilities.

Lighting in the room was very dim, radiator did not have a valve/thermostat to turn the heating down, shower/toilet/wash basin in a very tiny space

No hot water, poor cleanliness, poor mattress.

dirty and run down, curtain’s not even fully attached to the rail. I would stay again for £40 but not more than that.

The hotel itself was very dirty and in disrepair. Only 1 night there and they moved us to a sister hotel. Much nicer

the bathrooms need to be redone, cramped and old, above all I didn't have hot water throughout my stay.

only the main entrance door

Btoken facilities in the toilet dirty broken main light not the hotel I booked

Room was in the Annex, dingy feeling and very very basic... I've had nicer rooms in youth hostels. Expensive for what you got. I suspect most of its business comes from its location next to the museums, but as I was travelling to the City, I can't even recommend it for that.

Everything

Just all around not a great hotel, cold shower water, not very clean and generally decaying, except for the sheets+towel which were fine.

Floors were very squeaky, so not only could you hear every slight movement in your room, but also the movement of others too. The bathroom was incredibly small, so hard to move. The shower also only gave scalding hot water or freezing cold, no in between. The water also completely cut out after a short 5 minute shower. My bed was very squeaky also so made a lot of noise with the slightest movement, it was also very uncomfortable and cold given the snowy weather. There was a massive gap under the door to the room, so it let a lot of light in and also felt unsafe.

It's basic - I in all honesty I didn't like how rundown it is, but I don't think it would be a cheap if it wasn't

Noisy IN the hotel - talking and toilets flushing and taps running etc Noisy in the street outside till the early hours No drink-making facilities - even for a glass of water No WiFi TV remote broken Flicking light on smoke alarm Wire mattress was noisy when I turned over in bed

The beds were uncomfortable, I could feel the springs in my back. The room was old and unkempt. The walls were paper thin - I could hear EVERYTHING happening in the room next door or out in the corridor. The pillow was rock hard. The floor creeks wherever you walk. Due to all the noises and the uncomfortable bed I had the worst sleep and woke up with headaches each time. You'd probably get a better sleep at a hostel.

didn't have an iron

everything was run down or broken.. shower head that had to be held because the fitting was broken, bed doona was torn and in poor condition. tap in (extremely small) bathroom leaking bogged up punch hole in wall bed was not very comfortable with an old mattress that gave no support.