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Please note that free same day luggage storage is available Mondays – Saturdays. Overnight storage is from £2.50 per bag and storage on Sundays starts from £1 per bag. WiFi for accessing social media, emails and browsing the internet is free. Premium WiFi (high-speed) which is suitable for streaming music, videos, catch-up TV and downloading work files, can be purchased for an additional cost of GBP 5.00 per 24 hours.

Popular amenities

Show all amenities

Availability

Amenities

Popular

Other

Tour desk
Heating
Luggage storage (additional charge)
Non-smoking throughout
Air conditioning
ATM/cash machine on site
Concierge service
Special diet menus (on request)
Trouser press (additional charge)
Vending machine (drinks)
Vending machine (snacks)
Daily housekeeping
Kid meals
Kid-friendly buffet
Wheelchair accessible
Emergency cord in bathroom
Wine/champagne (additional charge)
Auditory guidance
Temporary art galleries
Themed dinner nights (additional charge)
Happy hour (additional charge)
Live sport events (broadcast)
24-hour security
Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Guest reviews

Cleanliness

7.0

Comfort

6.9

Facilities

6.7

Location

9.3

Staff

7.9

Total

6.6

Value for money

7.0

WiFi

7.0

See what guests loved the most:

Anja

Flag United Kingdom
We loved that the location of the hotel was so close to the theatres, shopping, restaurants, pubs etc which is what we came for. I was a little dubious staying here after I had booked, then remembered I'd stayed here a few years ago in a very small room which was so outdated in the middle of summer, the room was hot no air conditioning, noisy due to building works at night. Thankfully, we did not have that his time round. The lobby/reception area is alot bigger, cleaner than I last remembered more in keeping. Didn't get to try the restaurants unfortunately.
The mattress was odd. Firm in the middle which I liked but the edges were really soft as if the springs had gone. I slept on the bed in the end, my friend slept on the sofa.

Christian

Flag Germany
booked a slightly bigger room this time, was one of the newly refurbished ones on the lower floors. big comfy bed, free functioning wifi. good water pressure. perfect Location.

Tony

Flag United Kingdom
value for money location good bar very good
nothing

Robert

Flag United States
The location was amazing. The staff were friendly and helpful.
The lifts were terrible! There are four, but each pair runs on its own system, so pressing one button does not mean the other two will stop for you. Additionally, one of the lift's doors closed on me and literally slammed into my body. They need to be replaced.

Alan

Flag Nigeria
The time to check out should be adjusted to 12 noon.

Gemma

Flag United Kingdom
Comfortable bed Unique room Clean Friendly helpful staff
A little expensive

H

Flag Italy
Best value for money Great location Several affordable dining possibilities

Michael

Flag Ireland
Convenient and lively bar
NA

Eyal

Flag Israel
.location is perfect, close to everything. room was nice, clean and functional. just enough for a city trip
the elevators are very slow

Michelle

Flag United Kingdom
Great location and great breakfast
Radiator in room not working so had to bring in a heater decor needs updating

Julien

Flag Australia
Breakfast value was excellent & staff very efficient. Single room was VERY small & shower too! AND, OF COURSE, lifts were very slow - luckily I was on second floor so use the stairs…central positioning fantastic

Lynn

Flag United Kingdom
Checked in and found a half eaten pizza left in room from previous guest. Took it to reception and the just said oh ok. This led me to emailing the following morning.

Tali

Flag Israel
The location is amazing - 10 minutes walk from Soho, 5 minutes walk from Oxford street. Several bus lines and there's a tube station near by. Very convenient.
The rooms are small

Pat

Flag Ireland
good location
n/a

Nicola

Flag United Kingdom
great location
bed very uncomfortable

Arinze

Flag Nigeria
The hotel was a walking distance to the Tottenham Court Road Station, making train movement accessible. Staff were friendly and very helpful.
The size of the bathroom was quite small. But facilities were great nonetheless!

Daniel

Flag United Kingdom
Location good, cleanliness good. Did what was needed of it.
Rooms much too hot and elevators terribly rare /slow

Georgina

Flag United Kingdom
Lifts slow, bathroom sink wouldn't drain, bathroom door wouldn't close

David

Flag United Kingdom
Room was small but spotless and bed was comfortable and the temperature was spot on for a good night’s sleep.

Mandy

Flag Malta
Room was ok basic like we wanted it, the hotel is good over all, central not too expensive, they have their own restaurant with good food and ppl are friendly and helpful.
we did not have warm water to shower with it. We called the reception twice but unfortunately we had to settle for cold showers

Nathan

Flag Israel
The location is perfect for visiting central London. The renovated rooms were comfortable. The breakfast selection was excellent. The staff were all friendly and helpful.
Elevators - too small and limited for such a large hotel - not sufficient for all the guests during the busy times of the day.

Adrienne

Flag Ireland
Lifts are insufficient and slow.

Amy

Flag United Kingdom
comfortable beds, friendly staff, good location and handy shop/restaurant/bar within hotel.
so noisy, we were on the 8th floor and there was absolutely no sound proofing. lifts were so inconsistent and slow, took 10 minutes to get down to the lobby in one instance. housekeeping knocked on the door at 9am on a Saturday, not the norm in my experience especially since we hadn’t checked out.

Eells

Flag United Kingdom
Clean and excellent location. Good on site restaurant
Had a twin room, beds a little small.

Timothy

Flag Malta
that is very central
the shower was very small dark old and had a hazardous edge